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About CrossTec

Company Overview

CrossTec Corporation, founded in 1996 and based in Boca Raton, FL, provides sales and support to corporations, organizations, government agencies and educational institutions. As a service to our customers, CrossTec offers free pre- and post-sale technical support, offering one-on-one, professional assistance from our certified technical engineers.

Mission

CrossTec develops and distributes award winning software management solutions for IT security, education technology, enterprise network, and help desks. Our company mission is to offer a combination of enterprise tested products and substantial feature set and unparalleled customer service, delivering great value to our customers.

Distribution

Distribution is handled via direct sales and support and a robust network of partners operating domestically and worldwide.

Contact CrossTec

CrossTec Corporation Headquarters:
500 NE Spanish River Blvd.
Suite 201
Boca Raton, FL 33431

CrossTec Corporation Midwest Office:
Grand Rapids, MI 49546

Send us a Fax:
561.391.5820

Sales and Support:
800.675.0729
561.391.6560

Contact Sales: sales@crosstecsoftware.com

Customer Service - License Information, Shipping, Billing: services@crosstecsoftware.com

Free Personalized Technical Support: tech@crosstecsoftware.com

Become a CrossTec Authorized Reseller Today!

Welcome to CrossTec's Partner Program

Join the CrossTec Partner Program and watch your sales take off! Click HERE to download the partner application.

CrossTec Corporation, based in Boca Raton, FL, develops and distributes award winning software management solutions for IT security, education technology, enterprise network, and help desks. CrossTec offers multiple program option, personalized sales consulting, localized support and multiple product training options to leading edge solution providers throughout North America and for partners throughout the world.

Who will benefit from CrossTec tailored partner programs?

• Value Added Resellers (VARs)
• Security VARs
• Education VARs
• Consultants
• Managed Service Providers (MSPs)
• Managed Security Service Providers (MSSPs)
• Technical Product Partners
• Strategic Partners

Benefits:

Free Evaluation Software

Qualified resellers receive free copies of CrossTec product evaluations for personal and customer demonstrations. Your evaluation software includes full working versions -- which can be installed and tested on your customer's networks. Although the evaluations are time limited, to shorten the sales cycle, Resellers can request new passwords for extended testing, to use for future customers, or for personal use.

No Charge Pre and Post Sales Priority Technical Support

CrossTec provides Business Partners with toll-free pre and post-sales support during normal business hours. Partner calls are also given priority status by CrossTec's Support Team, as are e-mail, fax and Web inquiries.

Sales and Marketing Materials

CrossTec will provide you and your company with product datasheets, review reprints, white papers, press releases, technical updates, graphics for your Web site and other sales tools such as PowerPoint Presentations as they become available.

On-Line Demos

CrossTec Technical Product Managers and Account Managers are available to help demonstrate our products to you and your prospects over the Internet. Using Webinars and On-Line demos - CrossTec is able to help you "visit" your customers without ever having to leave the office. Our on-line demonstrations are informative and even advanced technical issues and be addressed in a one-on-one or small group environment.

Leads and Customer Referrals

The CrossTec Corporation currently has thousands of qualified leads. Upon becoming a CrossTec Business Partner we will be happy to provide you with qualified leads in your area or within your vertical specialty. In addition, CrossTec provides customers with the names of resellers in their area that are current certified CrossTec Business Partners.

Assigned Reseller Sales Contacts

Business Partners are assigned personal contacts within the CrossTec organization to support you and assist you in closing sales opportunities.

Aggressive Pricing

CrossTec rewards proactive partners with more aggressive pricing, additional leads, marketing development opportunities and more. We really do try to treat our partners as true partners by offering banded pricing based on the level of relationship you establish with your Account Rep. This helps protect you against the "box pushers" who only sell product - not service.

Product Pre-Announcements and Upgrades

CrossTec will make sure you always stay ahead of the technology curve and are able to present upcoming releases to your customers. CrossTec's Connection newsletter is an e-mail newsletter, which is sent regularly to Partners with support updates, product enhancements, new sales opportunities, upcoming events and more.

Partner Advisory Committee

CrossTec listens to customers and resellers. Among the opportunities for us to learn from you is through questionnaires, focus groups and forums. On a regular basis we will issue invitations to varied Business Partners to solicit your input.

Joint Marketing Efforts

CrossTec is available to assist our Partners with seminars, trade shows, mail campaigns, and other marketing efforts in the form of materials, logos, co-op funds and even staff, when warranted and available.

Careers at CrossTec

Company Overview

CrossTec Corporation is looking for talented individuals to join our team of highly skilled professionals. We offer industry leading software products across multiple verticals. If you are a highly motivated self starter looking to take your career to the next level, CrossTec Corporation may be the place for you.

Check back soon for exciting new opportunities at CrossTec!


CrossTec Company Privacy Statement

CrossTec Privacy Policy

Protecting your privacy is important to CrossTec Corporation (CTC). We strive to keep your personal information confidential. By ensuring that you are aware of, and understand, the CTC Customer Privacy Policy we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why We Collect Personal Information

CTC collects and uses your personal information internally so that we can continue to provide you with superior, no-charge, customer service. We also collect this information in order to offer you a wider variety of cutting edge products and to provide comprehensive training, education and documentation. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about. This may occasionally include information from other technology companies about products and services that can add value to your operation. From time to time, we may also use your personal information to contact you to participate in a voluntary market research survey, or peer group, so that we can gauge customer satisfaction and develop and market better products.

How We Collect Personal Information

We collect information about you in several ways. For example, we ask for your contact information when you register for our free, fully-functional, evaluation software; request to be added to the CrossTec News newsletter list; call us to make a purchase or request support; register with us at a seminar or trade show; request a CTC white paper; or participate in an online survey. In addition, when you register a new CrossTec product purchase, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database. At any time you have the option to request that we remove you from that list by using the unsubscribe button or instructions in an email ad or newsletter or by requesting that we remove you from that list by contacting your Account Manager. CTC will make every effort to make sure you are immediately taken off any list you request to be removed from.

When We Disclose Personal Information

CrossTec is a distributor in North America and may share your contact information with another CTC business unit or a CTC Authorized Reseller, which may be better able to provide you with personalized sales and support. If you register with us from outside North America, your contact information will be forwarded to a distributor in your area. We require anyone we share your information with to protect your personal information in accordance with the CTC Privacy Policy. CTC may occasionally share your personal contact information with carefully selected technology companies, to keep you informed about related products and services. For example, when new software is released, we may work with the developer to ensure that you're aware of the latest software available which might compliment your current needs. If you do not want to receive promotional information simply let us know in the "Comments" section of our form or email Info@CrosstecSoftware.com.

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.


How We Protect Your Personal Information

CrossTec safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

The CrossTec Store Uses Industry-Standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the CTC Store, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.


Collecting Other Personal Information

When you browse a CTC website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, CTC websites use “cookie” technology. When you first connect to our site, the cookie may identify your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.


Our Company-Wide Commitment to Privacy

CTC does not knowingly solicit personal information from children or send them requests for personal information.

Our websites contain links to other sites. We do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The CTC Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.