Safe Sender Instructions
 

For Outlook 2003 and Higher
1. From your Outlook Email screen select, Actions, Junk E-mail, Junk E-mail Options.
2. Select Add address or domain
3. Add @crosstecsoftware.com
4. Select OK

For Outlook 2000 and Higher
1. Open the email you received from CrossTec (services@crosstecsoftware.com)
2. Click on the Actions menu on the top of your email window.
3. Choose Junk Email (see illustration below).
4. Select Add Senders Domain.... to Safe Senders List to add CrossTecSoftware.com to your safe sender list.

Outlook Express
1. Open the email.
2. Left-click the sender icon, or right-click the sender's name.
3. Click "add to contacts."
4. Click "save and close."

AOL 8.0
1. Open the email.
2. Click "add address" icon.
3. Verify the sender's contact information.
4. Save it.

AOL WebMail
1. Open the email.
2. Click on the sender's name and email address.
3. Click "add to address book" in the window that appears.
4. Enter any additional information.
5. Click "save."

Hotmail
1. Open the email.
2. Click "save address" in the toolbar.
3. Verify the sender's contact details.
4. Click "ok."
*Users may also white-list a sender's entire domain (@crosstecsoftware.com) using the "Safe List" feature under Options -> Mail -> Junk E-Mail Protection.

Yahoo!
1. Open the email.
2. Click the "add to address book" to the right, next to sender's name.
3. Verify the sender's contact details.
4. Click "Add to Address Book."

Gmail
1. Open the email.
2. Click "more options" in the email header.
3. Click "add sender to contacts list."

Earthlink
1. Open the email.
2. Click "add to address book" in the email header.
3. Use the "address book editor" to verify the sender's contact details, and click "save."

Entourage
1. Open the email.
2. Right-click the sender's email address.
3. Select "add to address book" in the short-cut menu.
4. Verify the sender's contact details.
5. Click "save."

MacMail
1. Open the email.
2. Ctr-click the sender's email address and select "open in address book."
3. Verify the sender's contact details.

   
   
 
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