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CrossTec Company Privacy Statement

CrossTec Privacy Policy

Protecting your privacy is important to CrossTec Corporation (CTC). We strive to keep your personal information confidential. By ensuring that you are aware of, and understand, the CTC Customer Privacy Policy we can provide you with better service. Please take a moment to read the following policy to learn how we handle your personal information.

Why We Collect Personal Information

CTC collects and uses your personal information internally so that we can continue to provide you with superior, no-charge, customer service. We also collect this information in order to offer you a wider variety of cutting edge products and to provide comprehensive training, education and documentation. In addition, we use your personal information to keep you up to date on the latest product announcements, software updates, special offers, and other information we think you’d like to hear about. This may occasionally include information from other technology companies about products and services that can add value to your operation. From time to time, we may also use your personal information to contact you to participate in a voluntary market research survey, or peer group, so that we can gauge customer satisfaction and develop and market better products.

How We Collect Personal Information

We collect information about you in several ways. For example, we ask for your contact information when you register for our free, fully-functional, evaluation software; request to be added to the CrossTec News newsletter list; call us to make a purchase or request support; register with us at a seminar or trade show; request a CTC white paper; or participate in an online survey. In addition, when you register a new CrossTec product purchase, or ask to be included in an email mailing list, we collect and store the information you provide in a secure database. At any time you have the option to request that we remove you from that list by using the unsubscribe button or instructions in an email ad or newsletter or by requesting that we remove you from that list by contacting your Account Manager. CTC will make every effort to make sure you are immediately taken off any list you request to be removed from.

When We Disclose Personal Information

CrossTec is a distributor in North America and may share your contact information with another CTC business unit or a CTC Authorized Reseller, which may be better able to provide you with personalized sales and support. If you register with us from outside North America, your contact information will be forwarded to a distributor in your area. We require anyone we share your information with to protect your personal information in accordance with the CTC Privacy Policy. CTC may occasionally share your personal contact information with carefully selected technology companies, to keep you informed about related products and services. For example, when new software is released, we may work with the developer to ensure that you're aware of the latest software available which might compliment your current needs. If you do not want to receive promotional information simply let us know in the "Comments" section of our form or email

At times we may be required by law or legal process to disclose your personal information. We may also disclose information about you if we believe that disclosure is necessary for the public interest.

How We Protect Your Personal Information

CrossTec safeguards the security of the data you send us with physical, electronic, and managerial procedures. We urge you to take every precaution to protect your personal data when you are on the Internet. Change your passwords often, use a combination of letters and numbers, and make sure you use a secure browser.

The CrossTec Store Uses Industry-Standard Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the CTC Store, you must use an SSL-enabled browser such as Netscape Navigator 3.0 or later, or Internet Explorer. This protects the confidentiality of your personal and credit card information while it is transmitted over the Internet.

Collecting Other Personal Information

When you browse a CTC website, you are able to do so anonymously. Generally, we don’t collect personal information when you browse — not even your email address. Your browser, however, does automatically tell us the type of computer and operating system you are using.

Like many websites, CTC websites use “cookie” technology. When you first connect to our site, the cookie may identify your browser with a unique, random number. The cookies we use do not reveal any personal information about you. Cookies help us understand which parts of our websites are the most popular, where our visitors are going, and how long they spend there. We use cookies to study traffic patterns on our site so we can make the site even better.

In some of our email to you, we use a “click-through URL.” When you click one of these URLs, you pass through our web server before arriving at the website that is your destination. We track click-throughs to help us determine your interest in particular topics and measure the effectiveness of our customer communications.

Our Company-Wide Commitment to Privacy

CTC does not knowingly solicit personal information from children or send them requests for personal information.

Our websites contain links to other sites. We do not share your personal information with those websites and are not responsible for their privacy practices. We encourage you to learn about the privacy policies of those companies.

If we are going to use your personal information differently from that stated at the time of collection, we will try to contact you via email using the most recent information we have. If you have not given us permission to communicate with you, you will not be contacted, nor will we use your personal information in a new manner.

The CTC Customer Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.

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