CrossTec Remote Control Solutions

CrossTec Solutions for Remote Control
CrossTec Corporation has been offering innovative software solutions since 1996. CrossTec understands that networks are continuing to evolve, growing in capability and complexity. Today PC management and remote control software solutions face a diverse range of platforms, protocols, and physical assets. This variety of configurations presents the continuous challenge of being able to offer support and to ensure that critical IT infrastructure is available when most needed.

Historically, Remote Control and PC Management software focused on removing the need for support staff to physically visit a remote user to resolve technical issues. The result was a quicker response, and consequently, less down time of critical applications. Now, organizations require multi-tasking solutions with the emphasis on providing more efficient technical support, simplifying management tasks, and offering secure remote and mobile working possibilities.

CrossTec Remote Control
CrossTec Remote Control (CRC) is the latest development in remote PC support and desktop management. An operator can monitor multiple systems in a single action, deliver real-time remote support or interactive training, and gather immediate inventory and system data. CrossTec Remote Control supports Windows, Mac, Linux, Solaris and mobile devices from a single console.
CRC provides a single, secure, application based solution for remote support. Designed for connectivity via network, mobile or Internet, CRC delivers fast, stable and secure access to PC’s and servers across your organization. Included in CRC are additional support tools such as dynamic hardware and software inventory reports, system management tools, and full audio support. In addition the ability to show an operator’s screen in real-time to any number of connected systems serves as an integrated training tool. Supports 32bit and 64bit Vista systems. >> More Info

CrossTec ResQRemote
CrossTec ResQRemote (ResQ) provides instant remote support anywhere in the world by relying simply on an Internet connection. ResQ delivers stable, temporary, and secure remote assistance and live web demos across the Internet without the need for firewall configuration or software installation. In addition, ResQ includes web-based Instant Messaging, single-click remote control, the ability to push screens and pages to end users, file transfer, operator scripts, exit surveys, instant hardware and software inventory reports, plus much more. >> More Info