CrossTec Support Request Form

You can request assistance from the CrossTec Technical Support Team by submitting the below form. We will normally respond the same day, during normal business hours (8:30 AM to 5:00 PM Eastern). If not, your question will be responded to by the next business day. Se Habla Español

Toll-Free Phone Support
For Toll-Free technical support questions please call us at (8:30 AM to 5:00 PM Eastern). Outside of North America please call:. Se Habla Español

Click here to start a live chat with a support agent (8:30 AM to 5:00 PM Eastern).

NOTE:

  • A* indicates a required field.
  • Invalid e-mail addresses will not receive a response.
  • For a faster response, complete this form as accurately as possible.
Contact Information
Email Address *  
Full Name  
Company:  
Street Address:  
City/Region:  
State:  
ZIP/Postal Code:  
Country:  
Phone Number :  
Software Information
Product: *  
Version & Build Level:
(Look under HELP - ABOUT)		  
Operating system & version:  
Serial number:
(Look under HELP - ABOUT) 		 
Problem Description
(This is very important - BE SPECIFIC. The more detailed you are here, the faster we will be able to resolve your issue.)

Submit Information


Because all IT departments are different, and spam filters sometimes filter legitimate email, it is highly recommended that you add the CrossTec Corporation domain (@crosstecsoftware.com and/or crosstecsecurity.com) to your Safe Senders list in your email client. This will ensure that your notification e-mails will get to you safely.

Click for Instructions on Adding domains to your Safe Sender list.
Read CrossTec's Privacy Policy
go to the top of the page